JOB OPPORTUNITIES

Currently, Friends of Island Academy is hiring for the following positions:

Community Coordinator, Advocacy & Support Services (Full-time position)

Driver (Part-time position)

Data Support Associate

Positions will be posted until filled.


Title: Community Coordinator, Advocacy & Support Services (Full-time position)

Organization Description

Friends of Island Academy (Friends) was founded in 1990 to anchor, support and develop capacity among young people newly released from jail in New York City. A pioneer in adolescent reentry services, Friends builds on connections developed with young people while in custody, and leverages these relationships to provide post-release, neighborhood-based supportive services. Young people become members of Friends and develop personal milestones and goals in the arenas of health and well-being, education, employment, youth leadership and community participation.

Position Background and Description

The Youth Reentry Network (The Network) is a newly created Demonstration Project developed in collaboration with the New York City Department of Correction to pilot, implement and evaluate the feasibility and impact of an innovative system of expediting, discharge planning and reentry/aftercare support for the youngest people housed in DOC custody. A three-year pilot project, the Network will work with all adolescents (16-17) and a majority of young adults (18-21) at three primary points of intervention: upon admission, transitionally and post-release in their neighborhoods. Through the Network, Friends will provide intensive pre- and post-release services (e.g., discharge preparation, case expediting, relationship building, neighborhood-based mentoring and case management) for young adults, aged 16-21 in custody on Rikers Island.

The Coordinator will anchor Friends’ work in Brooklyn, Queens, and Staten Island, providing guidance and support to Advocates specifically working with youth returning to those boroughs. He/she will coordinate the staffing of our satellite offices in Brooklyn and Queens and build out and strengthen our community partnerships there. Working in close collaboration with colleagues, s/he will make sure that there is smooth and tight coordination between Rikers based team and Community team to maximize youth success. The Coordinator will develop Friends’ presence in Brooklyn and Queens, over time bringing and supervising more staff as needed.

Essential Responsibilities

Anchor Friends’ work in Brooklyn and Queens, providing guidance and support to Rikers-based advocates working with newly-released young people in those boroughs

  • Coordinate the work in Friends’ Brooklyn and Queens offices, ensuring adequate staffing to meet the needs of young people coming to the office;
  • Serve as agency point person in the office, handling questions and representing Friends as needed;
  • Provide guidance and support to the Advocates and Mitigation Specialists working out of those offices;
  • Supplement the work of the Rikers-based advocates to ensure that they have the resources they need to serve newly-released youth;
  • Establish and maintain consistent communication with the Network advocacy team to ensure that the community team provides support to Rikers-based advocates and that there is continuity of services to youth members.

 Build out and strengthen Friends’ presence in Brooklyn and Queens; develop YRN partnerships with organizations in those neighborhoods

  • Work closely with the Director of Community Partnerships, establish relationships with neighborhood organizations, especially those providing services in housing, mental health, employment, and education;
  • When possible visit neighborhood programs to get to know their services and establish meaningful connections;
  • Keep a working knowledge of programs and services available to youth coming out of jail in New York City;
  • Coordinate with Miller Center staff and other subcontractors.

Leverage relationships and release plans established with young people during custody and provide neighborhood-based supports and support team in doing same

  • Connect with as many youth as possible through referrals from Rikers-based teams and ensure tight collaboration and coordination with advocates in service of the youth.
  • Support families for the youth’s transition home from justice system involvement prior to release from custody;
  • Facilitate and support youth enrollment, engagement and academic advancement;
  • Connect youth to post-release neighborhood-based services, both in-house and through partner organizations, to support individual progress in overall youth development and to leverage natural supports and services in the neighborhood on behalf of youth members.
  • Facilitate and support young people’s engagement with the world of work;
  • Leverage relationships with formal and informal community members/leaders, local vendors, faith-based supports;
  • Address and navigate system-related barriers on behalf of youth and families.

Qualifications

Required

  • B.S./B.A. in relevant field or commensurate experience;
  • Minimum of six years’ experience in juvenile/criminal justice/youth servicing organizations or agencies of which at least 2 in a supervisory capacity;
  • Excellent communication skills;
  • Experience and proficiency in maintaining client base;
  • Experience/training in youth development; proven experience in facilitation and staff supervision; strong interpersonal skills, cultural competence, and an understanding of and belief in strengths-based youth development philosophy are required to succeed in this position;
  • Proficiency with Microsoft Excel and other business software;
  • Experience with databases and report development;
  • Individuals with prior criminal justice involvement are encouraged to apply but must be able to gain clearance on Rikers Island (no contact with criminal justice system for two years, including parole or probation);
  • Necessary personal characteristics include integrity, respect, humor and flexibility.

Preferred

  • Relevant graduate degree;
  • Experience in program start-up and/or working in a secure setting strongly preferred.

 

 Title: Driver (Part-time position)

Organization Description

Friends of Island Academy (Friends) was founded in 1990 to anchor, support and develop capacity among young people newly released from jail in New York City. A pioneer in adolescent reentry services, Friends builds on connections developed with young people while in custody, and leverages those relationships to provide post-release, neighborhood-based supportive services. Young people become members of Friends and develop personal milestones and goals in the arenas of health and well-being, education, employment, youth leadership and community participation.

Position Background and Description

The Youth Reentry Network (The Network) is a newly created Demonstration Project developed in collaboration with the New York City Department of Correction and other public and private partners to launch, pilot implement and evaluate the impact of an innovative system of case expediting, pre-release planning and neighborhood-based aftercare and support for the youngest people admitted to and released from DOC custody in New York City.

 Essential Responsibilities:

Provide transportation support to adolescents and young adults upon discharge from Rikers to a local Friends office, school visit, home, or other community-based support organization. The person filling this position is expected, under close supervision, to interact with participants, their families, and the community-at-large. Based on the discharge schedule at the Department of Corrections, the ideal candidate would need to be available as early as 6:00am and as late as 5:00pm Monday- Saturday.

Qualifications

  • High school diploma or G.E.D. and/or equivalent experience;
  • Minimum 2 years’ experience as a driver, preferably in a human service organization setting;
  • Must have Valid New York State Driver’s License and excellent driving history;
  • Must complete NYS Approved Defensive Driving Classes every 3 years;
  • Must take Refresher Computerized Defensive Driver class;
  • Must remain insurable based on Friends of Island Academy’s transportation policy;
  • Good knowledge of Metropolitan area pertaining to transportation routes;
  • Must be courteous and patient;
  • Experience working with children and families a must!
  • Individuals with prior criminal justice involvement are encouraged to apply but must be able to gain clearance on Rikers Island (no contact with criminal justice system for two years, including parole or probation).

To apply, submit resume and cover letter to Gina Lee, glee@friendsny.org

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Data Support Associate

TITLE: Data Support Associate

 

HOURS: Full-Time (40 hours/week)  some flexibility possible

 

REPORTS TO: Director, Research and Evaluation

 

SUPERVISORY RESPONSIBILITIES: None

 

 

LOCATION:

 

New York, NY and Rikers Island

 

 

Organization Description

Friends of Island Academy (Friends) was founded in 1990 to anchor, support and develop capacity among young people newly released from jail in New York City.  A pioneer in adolescent reentry services, Friends builds on connections developed with young people while in custody, and leverages those relationships to provide post-release, neighborhood-based supportive services.  Young people become members of Friends and develop personal milestones and goals in the arenas of health and well-being, education, employment, youth leadership and community participation.

Position Background and Description

Friends of Island Academy’s Youth Reentry Network (The Network) is a newly created Demonstration Project developed in collaboration with the New York City Department of Correction and other public and private partners to launch, pilot, implement and evaluate the impact of an innovative system of case expediting, pre-release planning and neighborhood-based aftercare and support for the youngest people admitted to and released from DOC custody in New York City.

SCOPE:

The Youth Reentry Network recognizes the crucial role that data plays in supporting core staff functions across the varied locations, including our core services of providing advocacy and case processing and mitigation services, reporting for funder requests for information, staff supervision, and the development of strong, evidence-informed programming. The Data Support Coordinator is responsible for routinely producing monitoring reports, maintaining data, quality assurance and data integrity in the Efforts to Outcomes (ETO) database used by Network staff for data and documentation purposes. The Data Support Coordinator will also routinely extract data from the NYC Department of Corrections systems to facilitate and improve Network efforts on Rikers as well as in the community. The Data Support Coordinator will assist with end user support, staff training, system documentation, configuration and testing of system enhancements and bug fixes, query and report building, and quality assurance, with the goal of supporting service delivery.

 

RESPONSIBILITIES:

 

  • Assist in the development of target trackers and monitoring indicators; implement and support use of target trackers and monitoring indicators.

 

  • Assist in the refinement of data reports and data entry that will improve alignment with required reporting needs, including review of programmatic procedures designed to collect data in real time.

 

  • Provide support to the Network Leadership Team and Building Coordinators to maintain databases for coordination of services, using the various database systems, including assisting with quality assurance, and troubleshooting.

 

  • Coordinate with Network Team to identify needs at field level for technical assistance in reporting and tracking data; provide support and technical assistance through coaching, support, and developing handbooks and manuals.

 

  • Run daily and weekly reports for program staff that supports and promotes effective service delivery.

 

  • Other duties as assigned.

REQUIREMENTS:

  • Bachelor’s degree preferred, preferably in Social Sciences, Information Systems, or related field.
  • Experience with social service case management or program management software, client relationship management, relational databases, or other information systems for case/client management preferred.
  • Previous experience working in a non-profit or social service agency environment helpful.
  • Demonstrated experience with Microsoft Office suite, particularly Excel.
  • Knowledge of and/or experience with ETO desirable.
  • Attention to detail and the ability to follow instructions fully is essential.
  • Solid organizational, prioritization, and time management skills required.
  • Flexible work attitude: the ability to work in a diverse team environment and independently, and to meet unexpected demands.
  • Ability to effectively deliver both on-site and virtual/remote technical assistance to a diverse and cross-cultural audience.

HOW TO APPLY:

Please send a copy of your resume and a thoughtful cover letter describing your skill sets, and work experience if any, to glee@friendsny.org with “Data Support Coordinator” in the subject line.